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Born in Westerham, Kent, Thomas Bignold worked as an exciseman before moving to Norwich in the early 1780s. He became a wine and spirit merchant in 1785. In 1792 he was appointed secretary of the Norwich General Assurance Company.
He left Norwich General Assurance in 1797 to found the Norwich Union Fire Insurance Society with support from local shopkeepers. He appointed 500 local agents who helped him to expand the geographic coverage of the business; growth was also driven by his practice of offering profit sharing to fire insurance policy holders. He went on to found the Norwich Union Life Insurance Society in 1808.
After 1815 the post war recession started to bite and claims against the Society increased and he initially resisted many of those claims – some legitimately but some not so. Eventually his sons collaborated with the other directors to force him to retire.
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