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|Location||Surrey Street, Norwich, Norfolk, England|
|Bus operators||Megabus, First Norfolk & Suffolk, Konectbus, Sanders, Simonds, City Sightseeing Norwich, Norse, National Express and Neaves|
|Connections||Norwich (approx. 1 mile)|
Norwich Bus Station is situated off Surrey Street and Queen's Road, Norwich, Norfolk, England. It is served by a number of bus operators, such as Konectbus, Norse, Simonds, First Norfolk & Suffolk, National Express, Megabus and City Sightseeing Norwich.
It was opened on 30 August 2005 at a cost of £5 million and two months later than planned, with its distinctive steel roof it won the 2006 SCALA Civic Building of the Year Award. The roof though has caused problems and in June 2012 the bus station had to be closed for two weeks to allow contractors to replace much of the roof to fix leaks.
On average the bus station sees 7,800 bus movements, 200,000 passengers boarding, and the information centre helps 21,000 people per week.
Most local bus operations in Norwich depart from either Castle Meadow, near Norwich Castle, St. Stephen's Street or from Theatre Street, near Norwich's Theatre Royal, with the bus station reserved for long distance express services, coach services or Park and Ride services, with a few local services operating out of the terminus.
Most notable routes which operate from the bus station, include First Norfolk & Suffolk flagship X1 and excel (Buses display “XL”) services. The X1 runs between Norwich and Lowestoft, via Great Yarmouth and the excel between Norwich and Peterborough, via Dereham and King's Lynn. Since 2013, modern, state of the art, double deck buses have been used on the route, offering passengers free WiFi, leather seats and air conditioning.
The travel centre contains a waiting area that can seat up to thirty people, male, female and disabled toilets, plus baby changing facilities as well as a café.
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